* "Star Card" Member may enjoy within 45 Days from Date of Purchase
For Refunds Of Electronic Hardware & Software/ VCD/DVD/Computer Software & Trading Card Games/Candy Toys:
No refunds/exchange of video games hardware & software, VCD/DVD, computer software, trading card games and candy toys.
For video games/computer software which is opened and found to have proven manufacturing defect or is the incorrect version, an exchange for same title will be given.
Toys〃R〃Us reserves the right of final decision in case of any dispute.
The safety of the toys we sell has always been a top priority at Toys"R"Us. All our toys meet or exceed the international standards for safety and both our suppliers and we follow the advice of the experts in toy safety. The toys we sell are completely safe.
We never compromise on the safety. All the toys we sell have been safe-tested by either the manufacturer or by carefully accredited testing laboratories to meet stringent standards for toy safety.
The Toys"R"Us Gift Certificates makes the perfect gift. It can be purchased in-store in denomination of RMB¥ 300 and RMB¥ 100. Let the choice be theirs!
You have found the perfect gift for your kids, and we make it look extra ... Free gift wrap service for any purchase at Toys"R"Us store, give your kids big surprise!
For enquiry, please call our hotline 400-886-8828 or email to star@toysrus.com.cn
While every effort has been made to ensure the accuracy of information on this website. Toys"R"Us reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice . Please note that such errors, inaccuracies, or omissions may relate to pricing and availability. We apologise for any inconvenience caused.
Hong Kong Toys"R"Us 
Shanghai 
